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Pricing and Billing
In what currency are the prices on your site?
  All prices are in US dollars.
Do I have to pay sales tax?
  We charge a state sales tax for orders shipping to the state of FL. All other orders are not subject to sales taxes at this time. The exception to this policy is on Oakworks Products, these items are charged sales tax in the following states: CA, FL, MD and PA. Also, Chattanooga/DJO items are charged sales tax in the following states: CA, CT, CO, DC, HI, ID, IL, ME, MD, MA, MS, NM, PA.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order.

If you prefer to pay using a check please phone our customer service at 1-800-523-0912. Orders paid with check are subject to a holding period.

We do allow payment by Purchase Order on this site, for hospitals and schools only. All new customers are required to provide a credit card, or send in a check. Orders are not shipped until we receive credit card information or the check is received. Purchase Orders are only accepted within the continental US.
I need a copy of my receipt / invoice.
  Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

"Working with GNR has been an absolute pleasure for me. I cannot name all the times this amazing company has gone above and beyond in order to help with my needs. I highly recommend them to anyone. GNR has become my one-stop-shop for all my business”.
- Jason L. PT
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